1 About these Terms
1.1 These Terms of Use govern access to and use of https://digital-carnival.com/ (the "Website"). The Website is operated by Digital Carnival Limited, a Hong Kong company with Business Registration Number 81128043 ("we", "us" or "our").
1.2 Please read these Terms before using the Website. By using the Website after these Terms have been made available to you, you agree to comply with them. If you do not agree, please stop using the Website. If you communicate on behalf of an organisation, you must have authority to do so.
2 Our services and separate agreements
2.1 The Website describes our advertising, digital marketing, brand promotion, market research, customer acquisition, performance analysis and reporting services.
2.2 Website descriptions and enquiry forms are invitations to discuss potential work. Submitting an enquiry does not create a services contract, reserve resources or require either party to proceed.
2.3 Commercial services are governed by a separate written agreement setting out the agreed scope, deliverables, fees and other applicable terms. These Terms do not amend that agreement or determine ownership of project deliverables.
3 Permitted use and intellectual property
3.1 You may browse the Website and download or print reasonable extracts for your internal reference and evaluation of our services.
3.2 Intellectual property rights in the Website and its text, designs, graphics, logos and other materials belong to Digital Carnival or their respective owners. Keep applicable ownership notices intact.
3.3 Except as permitted by law or these Terms, reproducing, modifying, distributing or commercially exploiting Website materials requires the relevant rights holder's prior written permission. No right to use a trade mark or logo is granted merely by displaying it.
4 Prohibited conduct
4.1 You must not use the Website to:
- 4.1.1 Engage in unlawful, fraudulent or deceptive activity, impersonate another person or infringe another person's rights.
- 4.1.2 Introduce malicious software, attempt unauthorised access, bypass security controls or interfere with the Website's operation.
- 4.1.3 Send spam or submit unlawful, misleading, defamatory or harmful content.
- 4.1.4 Extract information automatically in a way that infringes rights, circumvents access restrictions or places an unreasonable burden on the Website.
5 Enquiries and materials you submit
5.1 Provide accurate contact information and only materials you are authorised to share. Do not include unnecessary personal data about other people.
5.2 You retain your rights in materials submitted to us. You permit us to receive, store and use those materials to assess and respond to your enquiry and discuss the proposed work, subject to our Privacy Policy and any separately agreed confidentiality terms. This permission does not authorise publication or unrelated commercial use.
5.3 Please agree suitable confidentiality and security arrangements with us before sending trade secrets, sensitive documents or other information requiring special protection.
6 Privacy and cookies
6.1 Our Privacy Policy explains how we handle personal data. Our Cookie Policy explains cookies and related technologies used in connection with the Website.
6.2 Acceptance of these Terms does not constitute consent to direct marketing, unrelated uses of personal data or optional tracking.
7 Website information and availability
7.1 Website content provides general information about our business. It does not constitute advice tailored to your circumstances or a guarantee of particular advertising, commercial or research outcomes.
7.2 We take reasonable care when preparing Website content, but information may become outdated or contain errors. Please confirm relevant details with us before making a business decision or entering an agreement.
7.3 We do not promise uninterrupted or error-free access. Maintenance, technical issues and events outside our reasonable control may affect availability. These statements are subject to section 9 and do not reduce obligations under a separate services agreement.
8 External websites and services
8.1 The Website may link to external websites or include third-party functionality, including form delivery and anti-spam tools. External services have their own terms and privacy practices.
8.2 A link does not imply endorsement. We do not control independently operated external websites. This does not remove any responsibility we have under applicable law for providers acting on our behalf.
9 Liability
9.1 Nothing in these Terms excludes or restricts liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be excluded or restricted. Any applicable statutory rights remain unaffected.
9.2 Subject to section 9.1, and only to the extent permitted by law and satisfying any applicable requirement of reasonableness, we are not liable for indirect or consequential loss arising from use of the Website or reliance on its general content.
9.3 These provisions concern the Website. Liability for paid services is governed by the applicable written agreement and mandatory law.
10 Changes and suspension
10.1 We may update Website content or suspend a feature where reasonably necessary for maintenance, security, legal compliance or to address misuse.
10.2 We may revise these Terms for future Website use. The latest version will show its update date. We will take reasonable steps to draw attention to material changes. Changes do not retrospectively alter a separate services agreement or permissions concerning personal data.
11 Governing law and general provisions
11.1 These Terms and disputes concerning the Website are governed by Hong Kong law. The Hong Kong courts have non-exclusive jurisdiction, without limiting any mandatory rights to bring proceedings elsewhere.
11.2 If a provision is unenforceable, the remaining provisions continue to apply so far as legally possible. Failure to enforce a provision immediately does not by itself waive the right to enforce it later.
12 Contact us
12.1 Questions about these Terms may be sent to:
12.2 Digital Carnival Limited
Email: [email protected]
Postal address: Unit 704C, 7/F, Block 3, Nan Fung Industrial City, 18 Tin Hau Road, Tuen Mun, N.T., Hong Kong